DeMers.IT monitors key performance Indicators at 3-week Intervals, adjusting strategies as needed.
Once we have executive buy-in, we oversee the implementation process from start to finish.
“DeMers.IT identified key areas for improvement. Our business is a success”
“DeMers.IT delivered everything they promised. Our customer satisfaction levels are at an all-time high!”
We identify technology, training, and processes to take your service team to the next level.
DeMers.IT uses surveys, interviews, and observation to conduct a comprehensive service audit.
Our professional staff includes four MBAs, a certified sales process engineer, and a customer retention expert. We have special expertise in Web sales, insurance, and healthcare.
We have special expertise in call center review, social media research and customer studies.
89 Sloping Sky Mews, Toronto, ON M5V 1P4, Canada
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