• On-site audits
  • Service benchmarking
  • Fresh Start training
  • Call center outsourcing
  • KPI measurement
  • Legal compliance

OUR SERVICES

OUR CONSULTANTS HAVE BEEN EVERYWHERE – let us share our wealth of knowledge. 

IMPLEMENT

ASSESSMENT

DeMers.IT monitors key performance Indicators at 3-week Intervals, adjusting strategies as needed.

PLANNING

TESTIMONIALS

Once we have executive buy-in, we oversee the implementation process from start to finish.

DeMers.IT identified key areas for improvement. Our business is a success”


Textiles Inc.

professional business consulting

DeMers.IT delivered everything they promised. Our customer satisfaction levels are at an all-time high!”


Bombay Imports

We identify technology, training, and processes to take your service team to the next level. 

EFFICIENCIES

SEASONED PROfessionals

DeMers.IT uses surveys, interviews, and observation to conduct a comprehensive service audit.

BUSINESS SOLUTIONS

Our professional staff includes four MBAs, a certified sales process engineer, and a customer retention expert. We have special expertise in Web sales, insurance, and healthcare.